Privacy Policy

This Privacy Policy explains how we collect, use, process, and disclose your information across the Stillwhite Platform.

Table of contents
  1. Who is the data controller?
  2. What information do we collect and why?
  3. How do we protect your information?
  4. Do we use cookies?
  5. Do we disclose any information to outside parties?
  6. Your Consent
  7. Changes to our Privacy Policy

1. Who is the data controller?

1.1 Still White Pty Ltd, 11 York St, Sydney NSW, Australia

2. What information do we collect?

2.1 We collect information from you when you visit our site, place an order or fill out a form.

2.2 When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or credit card information. You may, however, visit our site anonymously.

2.3 The following is detailed information on how we process personal data:

Analytics

The services contained in this section enable Stillwhite to monitor and analyze web traffic and can be used to keep track of user behavior.

  • Google Analytics Personal data: Cookies and Usage Data. Privacy policy
  • Facebook Pixel Personal data: Cookies and Usage Data. Privacy policy
  • Pinterest Analytics Personal data: Cookies, Usage Data and hashed email address. Privacy policy
Payments

Payment processing services enable Stillwhite to process payments by credit card, bank transfer or other means. To ensure greater security, Stillwhite shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

  • PayPal Personal data: various types of Data as specified in the privacy policy of the service. Privacy policy
  • Stripe Personal data: various types of Data as specified in the privacy policy of the service. Privacy policy
Sending messages

This type of services makes it possible to manage a database of email contacts or any other contact information to communicate better with you. These services may also collect data concerning the date and time when the message was viewed by you, as well as when the you interacted with it, such as by clicking on links included in the message.

A/B Testing

The services contained in this section allow Stillwhite to track and analyze your response concerning web traffic or behavior regarding changes to the structure, text or any other component of Stillwhite.

  • Google Optimize Personal data: Cookies and Usage Data. Privacy policy
Registration

By registering or authenticating, you're allowing Stillwhite to identify and give you access to dedicated services.

  • Direct registration Personal data: First name, email address, password, profile picture, location, IP address & wedding date.
  • PayPal oAuth Personal data: name, email address & profile picture. Privacy policy
Web services

All web servers and hosting are managed are located in different regions around the world, and managed centrally by our team. This includes website hosting, backups, web database, file storage, APIs, and log files.

2.4 Generally, any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)

  • To improve our website (we continually strive to improve our website based on the information and feedback we receive from you)

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

3. How do we protect your information?

3.1 We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

3.2 We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

3.3 After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

4. Do we use cookies?

4.1 Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

4.2 We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

5. Do we disclose any information to outside parties?

5.1 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information (other than what is outlined in section 2 above). We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

6. Your Consent

6.1 By using our site, you consent to our web site privacy policy.

7. Changes to our Privacy Policy

7a.1 If we decide to change our privacy policy, we will post those changes on this page.